Find where your website gets in the way, and fix it carefully.
Website Experience AI is being designed to find the moments where visitors struggle, on phones and desktops, explain why, and help you make reviewed improvements to navigation, forms, accessibility and key journeys.
Coming soon In development. No launch date yet.
A visitor tries to book, on a phone
Welcome to Example Physio
We have been caring for our community for many years and are proud of our friendly team.
Our story began in 2009, when our founder opened a small practice near the station.
Physiotherapy in Pune, with Saturday appointments
Book an appointmentOnline services form
Title
First name
Surname
Date of birth
Address line 1
Address line 2
City
PIN code
Phone
How did you hear about us?
Book an appointment
Your name
Phone number
What is troubling you?
Preferred day
Request appointmentError 422
Online services form
Title
First name
Surname
Date of birth
Address line 1
Book an appointment
Your name
Phone numberPlease add a phone number so the clinic can confirm a time.
What is troubling you?
Request appointmentWhat the visitor experiences
Lands on the home page from a search, on a phone, between meetings.
The issue
NavigationNothing above the fold says what the clinic does or how to book. The booking link is hidden in the menu.
The reviewed change
Say what the clinic offers in the first line and show “Book an appointment” without opening the menu.
Changes are proposed, applied only after your approval and checked again on several phone sizes and with a keyboard.
Illustrative example: fictional clinicVisitors rarely complain. They just leave.
A site can look fine on the owner’s laptop and still be hard to use on a phone, with a keyboard or with a screen reader. The problems are usually small, specific and fixable once someone sees them. These are the six things it would look at, checked against recognised practice.
- NavigationCan people find what they came for, with labels they recognise?
- FormsIs asking easy, and are mistakes explained where they happen?
- AccessibilityContrast, headings, labels, keyboard and screen-reader use.
- Mobile experienceLayouts, tap targets and reading on small screens.
- Speed people noticeWhat appears first, and what makes a page feel slow.
- FeedbackErrors and confirmations that say what happened, in plain words.
Reference: W3C, Web Content Accessibility Guidelines 2.2. Some sites will still need a specialist accessibility audit.
Where do your visitors get stuck?
Tell us which journey matters most on your website. We’ll reply personally about Website Experience AI and where it is in development.
Coming soon In development. No launch date yet.
Is Website Experience AI available now?
No. It is in development and has no launch date. SEO AI is the only MarketAlong product available today, as a private pilot.
Is this a website builder?
No. It is being designed to improve the experience of the site you have, with reviewed changes. It does not build sites from scratch.
Will it change my site by itself?
No. Changes are proposed and applied only after your approval, checked again afterwards and can be rolled back.
How is it different from Conversion AI?
Conversion AI would test whether a change improves one measured goal. Website Experience AI looks for the usability and accessibility problems that get in visitors’ way.
Prefer to write directly? harsh@marketalong.com